Activate your HBO Max Subscription

Already activated?

If you already activated your HBO Max subscription, you can sign in with your HBO Max email and password. You only need to activate HBO Max once.

New subscription? If you recently signed up for HBO Max (or HBO) through an internet, mobile, or TV provider, you need to activate HBO Max before you can start streaming HBO Max.

Here's what you need to do:

Step 1: Activate HBO Max

When you sign up through an internet, mobile, or TV provider, your provider will give you instructions on how to activate HBO Max. If you don't have activation instructions, choose your provider below or contact them for help activating HBO Max. (Your provider is who you signed up for HBO Max through).

Step 2: Set up your account

To link your new subscription to your existing HBO Max account, do the following:

On the first HBO Max screen, enter the email address for your existing HBO Max account and choose Continue.
Check your inbox for an email from HBO Max with a one-time code (email subject: Your One-Time HBO Max Code).
Enter the code from the email.
Confirm that you want to connect the subscription billed through your provider to your existing HBO Max account.
Choose Start Streaming and you're ready to stream.

Now, you can sign in on any supported device using your HBO Max email and password.

Didn't get the one-time code email?

Search all of your inbox folders for an email from HBO Max (including your Promotions, Junk, and Spam folder).
Choose Get New Code on the enter code screen and check your email again.

Still need to subscribe? Go to How do I subscribe to HBO Max?

Troubleshooting

'Can't verify your subscription' message

Make sure HBO Max is included with your internet, mobile, or TV package. To do this, sign in to your TV, internet, or wireless account on your provider's website and make sure HBO Max is included. If this doesn't help, contact your internet, mobile, or TV provider for help.