Activate your HBO Max subscription

Already activated?

If you already activated your HBO Max subscription, you can sign in with your HBO Max email and password. You only need to activate HBO Max once.

New subscription? If you recently signed up for HBO Max (or HBO) through an internet, mobile, or TV provider, you need to activate HBO Max before you can start streaming HBO Max.

There are two ways to activate HBO Max:

  • Activation link: If your provider gave you activation instructions, follow the Activation link steps.

  • Connect your provider: If you don't have activation instructions, follow the Connect your provider steps.

Connect your provider

If you didn't get activation instructions when you signed up for HBO Max, follow these steps:

  1. Do one of the following:

  2. On the sign-in screen, choose create an HBO Max account (below Don't have an HBO Max account yet?).

  3. Choose the company you get HBO Max (or HBO) through, or type their name in the Search box.

    My provider isn't listedMy provider isn't listed

  4. Complete the Connect Your Account form and choose Submit.

    Need help? Go to Troubleshooting.

  5. Enter an email address for your HBO Max account.

    Already have an account? Enter the email address associated with your HBO Max account.

  6. Do one of the following:

    • New subscribers: Complete the account form and choose Create Account.

    • Returning subscribers: Check your inbox for an email sent by HBO Max (email subject: Time Sensitive: Your One-Time HBO Max Code) and enter the 6-digit code from your email. This email should arrive within a few minutes. Be sure to search all inbox folders (including Promotions, Junk, and Spam).

  7. Choose who's watching and you're ready to stream.

Now, you can sign in on any supported device using your HBO Max email and password.

Troubleshooting