HBO Max account sharing

You can share your HBO Max account with the people who live with you (the people in your household).

People who don't live with you (including family members living at another location, such as a college dorm), need to sign up for their own HBO Max account.

WarnerMedia-billed subscribers can share their HBO Max plan with someone who doesn't live with them. For more info, go to Extra Member Add-On.

If you share your account credentials with people who don't live with you, it will affect your ability to access HBO Max in the future.

No, HBO Max accounts are intended for the account owner (the person who created the account) and the people they live with. People who don't live with you (including family members living at another location, such as a college dorm), need to sign up for their own HBO Max account.

Extra Member Add-On

If your subscription is billed through us (WarnerMedia), you can share your HBO Max plan with someone who doesn't live with you. For more info, go to Extra Member Add-On.

HBO Max accounts are intended for the account owner (the person who created the account) and the people they live with.

If you're the account owner (or live with the account owner), do the following:

Now you can continue streaming HBO Max.

To make sure only you and the people you live with have access to your account, review the list of devices using your account. Here's how:

You can also change your account password at HBOMax.com/account/edit/password. This will sign your account out of all devices. For more info, go to Change your account info.

Your HBO Max household is a collection of devices that can stream HBO Max using the same account.

To identify which devices belong to your household, we use a mix of account details, profile settings, network data, and device information—such as IP addresses, device IDs, and user activity

You can update your HBO Max household on a TV device connected to your home network. To find out how, see the next section.

You can update your HBO Max household on a TV device connected to your home network. Once set, devices connected to the same home network as your TV will be included in your HBO Max household.

Here's how to update your HBO Max household:

Devices connected to the same home network as the device used in Step 1, will be included in your HBO Max Household.

If you're the account owner and you're repeatedly prompted for your location (Home or Traveling), do the following:

If updating your household doesn't help, go to Not sure if someone has access to your account?

If you live in more than one location, try this:

This helps HBO Max recognize both locations as part of your household. Repeat every 90 days.

If you're traveling and get the message 'Subscribe today to keep streaming,' select I'm Traveling to continue watching HBO Max. Please note that the number of times you can choose 'I'm Traveling' is limited.

To avoid future interruptions on your phone, tablet, or computer, do the following:

This helps HBO Max recognize your device as part of your household.

When you select Send Code on the Home or Traveling screen, we'll email a one-time code to the email associated with the account (subject line: Your One-Time HBO Max Code).

The email should arrive within a few minutes. Make sure to check all folders in your inbox, including Promotions, Junk, and Spam.

If you're the account owner and didn't get the email, please reach out to us by selecting Contact Us in the lower-right corner of this page.

The number of times you can choose 'I'm Traveling' is limited. This message appears when the device you're streaming on has either been away from your home network for an extended period or has never connected to your home network.

If you think you're getting this message by mistake, reach out to us by selecting Contact Us in the lower-right corner of this page.

To avoid future interruptions on your phone, tablet, or computer, do the following:

This helps HBO Max recognize your device as part of your household.

This message appears when your HBO Max household has been updated several times within a short period. If you haven't updated your HBO Max household several times, someone outside your household may have updated your household. Not sure if someone has access to your account?

If you think you're getting this message by mistake, please reach out to us by selecting Contact Us in the lower-right corner of this page.