How do I cancel HBO Max?

Things to know

Your HBO Max subscription automatically renews until you cancel it.
Deleting the HBO Max app does not cancel your subscription.
Cancel your subscription before your next billing date to avoid further charges.

HBO Max subscriptions are available through many providers. The cancellation steps vary depending on who bills you. If you know who bills you, skip to Step 2.

Step 1: Find who bills you

Here's how to find who bills you for HBO Max:

Do one of the following:
- Web: Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?Can't sign in to HBO Max
- Phone, tablet, or computer: In HBO Max, choose your profile and then Subscription.
- TV device: In HBO Max, choose the Settings icon and then Subscription.
Find who your subscription is billed through (top of screen).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for HBO Max.

Step 2: Cancel your subscription

If you're billed through us (WarnerMedia), here's how to cancel your subscription:

Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?Can't sign in to HBO Max
Choose Cancel Your Subscription.
No cancel option? Take note of who you're billed through (top of screen) and find them in the Third-party billing section below.
Confirm your cancellation and take note of your expiration date.

You can stream until your subscription expires at the end of your billing period.

When you cancel a 12-month subscription, you'll continue to be charged the monthly installment payment until your 12-month subscription expires.

For more info, go to Change a WarnerMedia-billed subscription.

12-month subscription?

If you cancel a 12-month subscription, you'll continue to be charged the monthly installment payment for your 12-month subscription. There are no refunds or credits for early cancellation.

Third-party billing

If you're billed through Apple, here's how to cancel:

On your iPhone or iPad, open the Settings app.
Choose your name.
Choose Subscriptions.
Choose HBO Max in your list of subscriptions and then Cancel Subscription.

Don't have an iOS device? Go to Apple's Cancel a subscription article for help with other devices.

Can't find your subscription? Make sure you're signed in to the Apple Account used to purchase your subscription. For help, go to Apple's Cancel a subscription article.

After canceling, you should get an email from Apple confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you're billed through Google, here's how to cancel:

On the Android phone or tablet, open the Play Store app.
To cancel on your computer, go to Google's Cancel a subscription on Google Play article.
At the top right, choose your profile icon.
Choose Payments & subscriptions and then Subscriptions.
Choose HBO Max in your list of subscriptions and then Cancel subscription.
Can't find it? Make sure you're signed in with the same Google account you used to purchase your subscription. For help, go to Cancel Google-billed subscription.

You should get an email from Google Play confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you're billed through Samsung, here's how to cancel:

Go to samsungcheckout.com and sign in to your Samsung account.
To cancel on your Samsung TV, go to Samsung's Cancel subscription article.
From the Purchase History menu, choose Subscriptions.
Find your HBO Max subscription and choose Unsubscribe.

Once canceled, you should get an email from Samsung confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you need help canceling your Samsung-billed subscription, contact us.