How do I cancel HBO Max?

Things to know

Your HBO Max subscription automatically renews until you cancel it.
Deleting the HBO Max app does not cancel your subscription.
Cancel your subscription before your next billing date to avoid further charges.

HBO Max subscriptions are available through many providers. The cancellation steps vary depending on who bills you. If you know who bills you, skip to Step 2.

To find out how to cancel your Extra Member Add-On, go to Extra members on HBO Max.

Step 1: Find who bills you

Here's how to find who bills you for HBO Max:

Do one of the following:
- Web: Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?
- Phone, tablet, or computer: In HBO Max, choose your profile and then Subscription.
- TV device: In HBO Max, choose the Settings icon and then Subscription.
Find who your subscription is billed through (top of screen).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for HBO Max.

Step 2: Cancel your subscription

If you're billed through us (WarnerMedia), here's how to cancel your subscription:

Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?
Choose Cancel Your Subscription.
No cancel option? Take note of who you're billed through (top of screen) and find them in the Third-party billing section below.
Confirm your cancellation and take note of your expiration date.

You can stream until your subscription expires at the end of your billing period.

If you have the Extra Member Add-On, the add-on will be cancelled when your base plan expires. If you have remaining time on your Extra Member Add-On, you'll get a prorated refund for the remaining days on your add-on.

For more info, go to Change a WarnerMedia-billed subscription.

Third-party billing

If you're billed through Apple, here's how to cancel:

On your iPhone or iPad, open the Settings app.
If you don't have an iOS device, go to Apple's Cancel a subscription article.
Choose your name.
Choose Subscriptions (if prompted, log in with your Apple ID).
Choose HBO Max in your list of subscriptions and then Cancel Subscription.
Can't find it? Make sure you're signed in with the same Apple ID you used to purchase your subscription. For help, go to Apple's Can't find subscription article.

You should get an email from Apple confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you're billed through Google, here's how to cancel:

On the Android phone or tablet, open the Play Store app.
To cancel on your computer, go to Google's Cancel a subscription on Google Play article.
At the top right, choose your profile icon.
Choose Payments & subscriptions and then Subscriptions.
Choose HBO Max in your list of subscriptions and then Cancel subscription.
Can't find it? Make sure you're signed in with the same Google account you used to purchase your subscription. For help, go to Cancel Google-billed subscription.

You should get an email from Google Play confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you're billed through Samsung, here's how to cancel:

Go to samsungcheckout.com and sign in to your Samsung account.
To cancel on your Samsung TV, go to Samsung's Cancel subscription article.
From the Purchase History menu, choose Subscriptions.
Find your HBO Max subscription and choose Unsubscribe.

Once canceled, you should get an email from Samsung confirming your cancellation. You can stream until your subscription expires at the end of your billing period.

If you need help canceling your Samsung-billed subscription, contact us.

How do I cancel HBO Max?

Things to know

Step 1: Find who bills you

Step 2: Cancel your subscription

Third-party billing

Verizon Fios

Verizon +play

Verizon myPlan (Verizon Netflix & HBO Max perk)

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